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Use Office 365 Email with TIM Enterprise

Introduction​

In order to use Office 365 email with TIM Enterprise you will need to setup an app password within your Office 365 environment.

Create App Password​

  1. Sign in to Office 365.
  2. Choose Settings > Office 365.
  3. Choose Security & Privacy > Additional Security Verification. You’ll only see this option if your admin has set up multi-factor authentication for your organization. If you don’t see this option, contact your Office 365 admin and tell them to turn on multi-factor authentication.

Additional Security Verfication

  1. Choose Update my Phone Numbers Used for Account Security. You should see the following screen:

Additional Security Verfication

  1. At the top of the page, choose App Passwords.
  2. Choose Create to get an app password.
  3. If prompted, type a name for your app password, and click Next.
  4. Push copy password to clipboard button. We will need this later.

Copy app password to clipboard

Office365 SMTP Server Settings​

The settings below should work for everyone with an Office 365 or Microsoft 365 plan that has Exchange Online. Use these settings in TIM Enterprise for the email server parameters:

SMTP Host: smtp.office365.com
SMTP Port: 587 (with TLS)
Authentication: Standard
Username: (your Office 365 email address) (myemail@mycompany.com)
Password: (your Office 365 password)
Mail server requires an SSL connection: Enabled